Alex Reinhart, CBCC-KA
Director of Training | She/Her
- Certified Behavior Consultant Canine – Knowledge Assessed (CBCC-KA)
- Professional Canine Trainer – Accredited (PCT – A)
- AKC Canine Good Citizen and STAR Puppy Evaluator
- Certified Service Dog Coach (SDC)
- CATCH Canine Trainers Academy Mentor Trainer
- Certified Pet Care Technician
A graduate of the University of South Florida, Alex holds Bachelor’s degrees in both Psychology and Anthropology and remains an active member of The National Honor Society of Psychology as well as The National Society of Collegiate Scholars.
Alex is proud to be a Professional Canine Trainer accredited through The Pet Professional Guild as well as a Certified Behavior Consultant Canine – Knowledge Assessed through The Certification Council for Professional Dog Trainers. She currently operates as the Director of Training at Courteous Canine Inc. one of the largest positive reinforcement-based dog training schools in the Tampa Bay area.
Alex got her start in the animal training field as an exotic animal trainer and handler while working at Busch Gardens as well as Zoo Tampa at Lowry Park as an Animal Ambassador Trainer. It was here that she was first exposed to the power of positive reinforcement training and how to apply these methods with a variety of species both domestic and exotic before choosing to focus on helping pet parents and their furry family members.
She is a regular columnist for the animal training-based publication BARKS from the Guild and has written pieces detailing her work with both domestic and exotic animals.
Alex believes that as a professional trainer we never really stop learning and education and access to information are some of the most important tools that we have to grow as professionals in the dog training field. A guest lecturer at Eckerd College in Florida during their Enrichment and Animal Welfare course. Alex believes in spreading information about humane training methods for all species. Regularly attending educational conferences and workshops Alex has completed Precision Behavior’s Advanced Animal Training Workshop sponsored by the Clearwater Marine Aquarium among others and is currently pursuing additional training accreditations.
In addition to her professional credentials Alex also has a passion for animal rehabilitation and rescue, working closely with organizations like Animalluvr’s Dream Rescue where she adopted two of her three dogs and still frequently provides her services in rescue dog evaluations and training prior to adoption. She has also completed internships through companies like Southeastern Guide Dogs Inc. where she spent three months working with the staff within the Genetics and Reproduction Department and participated in guide dog behavioral evaluations, early puppy education programs and the cryopreservation and breeding of the next generation of guide dogs.
Alex looks forward to continuing to grow with the help of her dogs Leo, Dante and Trace as well as the wonderful staff and clients at Courteous Canine Inc.
Christopher Tiller
Canine Communication | He/Him
- Pet First Aid Certified, DogNostics Career Center
- Canine Communication grad, DogNostics Career Center
- AKC Canine Good Citizen Evaluator
Christopher Tiller’s journey into dog training starts as many have started. He fell in love with a dog. Stanley was abandoned in a shelter and as Chris soon learned had experiences with humans that shaped his distrust of all of them. Slowly Chris was able to earn Stanley’s trust and he began to seek the counsel of professional trainers. Quickly, Chris learned that there were two fundamentally opposite ways of training dogs, one, forceful using choke, prong, and shock collars; and the other, based on science, fun, and play. To Chris using force with a scared dog that distrusted humans made no sense and so Chris committed to force-free training.
An avid reader, Chris started reading science-based dog training books as fast as he could. Next, he started enrolling in online webinars. None of this was enough to feed his passion for learning about dog training so he began volunteering at a shelter. While he found the work tremendously rewarding, ultimately Chris felt he could make even more of a difference being part of a dog school and so he joined the team of Courteous Canine, Inc.
Chris has completed online training in canine communication and is certified in pet first aid. Chris is completing requirements for his CCPDT certification as a professional dog trainer. He has a special interest in trick training, shy dogs, fearful dogs, and an intense passion for the science of behavior and learning.
Chris teaches Puppy Kindergarten, Basic Manners and is available for Private Training and would love the opportunity to work with you!
Lia Frantsvog
Dog Daycare Staff - She/Her
Sandra Boatman
Numbers Ninja/Tech Guru | She/Her
Sandra is a native Floridian, born and raised in Titusville, Florida (on the east coast). She moved to the Tampa area in 1999 with her husband, Allen. She has two children, Sara (20 years old) and Jess (17 years old) and two dogs, Bibble (11 yr old Shih tzu) and Pookie (4 yr old Shih tzu mix). Dogs have had a special place in her heart for most of her adult life.
Her family and faith are the most important things to her. She loves spending time with her family and her dogs. She also spends time volunteering for her church working with the youth and the production team. She also volunteers as the club secretary for the Tampa Bay Junior Bass Club.
She graduated from USF in 2000 with a BS in Management of Information Systems. After that, she, thankfully, was able to stay home with her children while they were young and worked part-time as a substitute teacher when they started school. She has worked as a bookkeeper since 2013, as I enjoy working with numbers and math.
Graduated from Pet Emergency Education Pet First Aid and CPR training.
Valentino Lipscomb
Trainer | He/Him
Beth Napolitano, CPDT-KA
Pet Care Technician | She/Her
- Advanced Pet Care Technician Level 2
- Dog Behavior Technician Intern
Beth was a staff hospital nurse for 40 years and enjoyed working in Hospice’s Home Care Division for a brief time. She took 8 years off from nursing to own and operate a successful bakery business with her husband. Beth and her husband share their home with a cat and 2 Beagles, Murphy and Sadie. Murphy and Sadie have been in puppy kindergarten, fun scent games, and agility classes at Courteous Canine, Inc. over the last 2 1/2 years. Murphy earned his Canine Good Citizen certification as well. Beth and Sadie have done private behavior counseling with Angelica due to anxiety issues. She learned skills to successfully manage Sadie’s anxiety using the positive methods. Beth studied at DogNostics Career College and is now a CPCT, level 2 and pet first aid certified. She also teaches classes at Courteous Canine and says that she loves the fun atmosphere and positive, force-free training methods used by all their instructors. Beth is a member of the Pet Professional Guild and has even had a couple of her articles published in their “BARKs” magazine!
Laura Capuana
Pet Care Technician | She/Her
- Certified Pet Care Technician (Level 2) from the DogNostics Career College
- Graduated from Pet Emergency Education Pet First Aid and CPR training.
- member of the Pet Professional Guild
Originally from Italy, Laura grew up with many animals, such as dogs, cats, ducks, rabbits, chickens and even had a goat. As a child, she would often find abandoned animals on her way home from school and take them home with her to give them loving care. You could say she is an animal lover at heart and keeps a warm place for rescue animals. Her passion for animals led her to adopting a dog (daughter) named Roxy. Roxy is a Coonhound mix who loves to play and learn new tricks.
Laura has an interest for animal behavior; especially dog aggression, which she will pursue in the future. Laura is a Certified Pet Care Technician (Level 2) from the DogNostics Career College and is also CPR and first-aid certified through Pet Tech. Laura is also a member of the Pet Professional Guild.
Scott Poteri
Pet Care Technician, NADD Dock Diving Judge | He/Him
- Advanced Pet Care Technician Level 2
- Certified Dock Diving Judge – North American Diving Dogs
Scott Poteri is our Dock Diving instructor here at Courteous Canine. He has always had an animal of some kind as a pet in his life. He has worked in animal rescue has volunteered, fostered, and placed dogs with United Yorkie Rescue. One of his Golden Retrievers, Wish, has earned her AKC Canine Good Citizen certification and is a registered pet therapy team with Project Pup, and do weekly pet therapy sessions with the patients at Suncoast Hospice.
He is also a Senior Judge with North American Diving Dogs which requires intensive training and the completion of judging thousands jumps, as a result he is also a field rep for the southeast area of the US and member of the Rules Committee for NADD. Besides teaching at Courteous Canine, he also judges at most of the mobile dock events and 3 other Diving Dog facilities in Florida and Georgia. Scott has an intense passion for all dog sports, but his main passion is competitive Dock Diving, with his Golden Retrievers, Wish and Doobie.
Alicia Conover
Trainer/Technician | She/Her
- Bachelor of Science in Psychology, minoring in Zoology, University of Florida
Alicia graduated from the University of Florida with a Bachelor of Science in Psychology, minoring in Zoology. She focused her education on animal behavior and participated in conducting ongoing research on canine cognition. She has spent 8 years working in animal shelters/rescues helping cats, dogs and small mammals find and stay in their forever homes as well as counsel people about their pet’s behavior issues to help keep them in their home and out of the shelter. She has a passion for animal behavior for all animals (including humans!) but particularly loves working with cats. She has expertise in working with all sorts of cat behavior topics including litter box issues, cat introductions, cat-human aggression and clicker training cats – yes, you CAN train cats! In addition to training dogs and cats, Alicia teaches high school Marine Science and Anatomy & Physiology.
Julie Neuman, CPDT - KA
Certified Professional Dog Trainer She/Her
Julie has been working as a Certified Dog Trainer for the last 7 years. She has called Florida home for collectively 17 years and can’t imagine calling anywhere else home.
She has a wide range of experience in the dog world from working with shelter dogs, training service dogs for first responders with PTSD, and working with pups with behavior difficulties such as separation anxiety, reactivity and fear aggression.
She has been an instructor for CATCH Canine Trainers Academy for nearly 3 years and tells her students, “I have the best job ever! By day, I teach people to be dog trainers and by night, I teach dogs! I get the best of both worlds!”
Julie finds joy in sharing her life with two very different species: guinea pigs and parakeets (who she affectionately calls her velociraptors)
Currently pursuing a Behavior Consultant Certification, she is looking to deepen her understanding of the psychology and emotional life of dogs and is particularly interested in how nutrition and diet affects behavior. Julie is proud to be a member of the Courteous Canine Team. In addition to being a Certified Professional Dog Trainer through CCPDT she is also Pet First Aid Certified via Pet Emergency Education.
Donald Shelton
Trainer | He/Him
- Animal Psychology at Smithsonian’s National Zoo
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Pet First Aid Certified, DogNostics Career CenterPet Sitter
Donald was born and raised in California. In June 2018, he and his wife moved to Tampa from Switzerland after living there for almost 40 years. He worked as a Biologist. He also took an extracurricular class, Animal Psychology at Smithsonian’s National Zoo. He had 2 dogs, Bonbon and Brooklyn, that both could understand sign language. Often, he brought Bonbon to some classes at university. Donald, also had a deaf cat “Flocon” who made his own few signs or gestures to help Donald understand what he wants or needs. During his life, he has had 5 dogs, 3 cats and many small animals.
Lindsay Fowler
She/Her
- B.S. in Zoo Science
Bekey Hewitt
Social Media Guru | She/Her
- Social Media Guru
Ashleen Jean Pierre
Daycare Manager and Trainer | She/Her
Graduated from Pet Emergency Education Pet First Aid and CPR training.
Joe Souza
Conditioning Specialist, Judge, Evaluator | He/Him
- Certified Canine Conditioning Specialist
- Certified Dock Diving Judge – North America Diving Dogs
- TC3 trained (Tactical Canine Casualty Care) – Veterinary Tactical Group
- AKC Star Puppy and Canine Good Citizen Evaluator
Joe is a professional applications engineer by trade, but he’s the happy dog-father of three great Labrador Retrievers affectionately named “Team Ripped K9”. With many years of dog training experience under his belt, he decided to embark on a study of canine conditioning and he now works exclusively in that realm. Joe found that there are many exceptional obedience trainers, a plethora of sport-specific trainers, and a vast number of quality working dog trainers… but there are few trainers that specialize in physical conditioning, and studies show that a dog in top physical condition is less likely to suffer injuries than a weekend warrior. No matter if your dog is a working dog, excels in dog sports, or a couch potato, your dog can benefit from a custom designed training program.
On the fun side, Joe is a swimming, dock diving, and lure coursing instructor here at Courteous Canine, and he’s a certified judge with the North America Diving Dogs (NADD) organization. He’s also an instructor holding a 5th Degree “Master” rank in the martial art of Tang Soo Do, a private pilot, and an avid hiker and scuba diver… oh, and let’s not forget the father of two great human kids!
Lo Cathey
She/Her
- Graduated from Pet Emergency Education Pet First Aid and CPR training.
-
Graduated with B.A. in Animal Studies with a minor in Psychology with Honors from Eckerd College in St.Petersburg, FL.
Lauren Cathey, better known as Lo, is a Florida native, having been born and raised in Orlando. Lo has always loved animals of all shapes and sizes. Her parents remind her of how she fearlessly walked right up to a giant horse at only 3 years of age. Although she hasn’t been riding for several years, she still has a love for these beautiful animals.
Speaking of loving animals, Lo has always loved dogs. Her first dog was a GSD/Husky/Lab mix named Buddy who was a Hurricane Katrina rescue. He was adopted by her family when Lo was in preschool and they were fortunate to have him for almost 14 years! When she was 16 her parents surprised her with her own dog, Hero, who was a dog fighting survivor. Hero was an American Staffordshire Terrier, and he is what led her to wanting to change career path from managing a horses to animal behavior. She only had Hero for about two and a half years before discovering he had chronic kidney disease. Losing him made her realize she wanted to work with animals, primarily dogs, for a living.
After losing Hero, she got her AA from Florida State University, then transferred to Eckerd College in St. Petersburg, FL, in order to get a degree in Animal Studies. This was so she could learn how to help dogs who had been through trauma, like Hero. At Eckerd College, her favorite classes included Animal Cognition, Animal Behavior, and Animal Learning and Behavior Modification.
Lo’s current dog is a ‘tripawd’ named Ellie, who’s missing her back left leg. Ellie is an American Pitbull Terrier/Chinese Chongqing Dog/American Staffordshire Terrier mix. Ellie entered Lo’s life on November 1st of 2020, and has been by her side ever since. Ellie is a very smart dog, who loves to learn new tricks while helping her mom refine her training skills!
Lo is currently looking into getting several certifications, such as CPDT-KA, and is exploring IAABC certification programs. Lo loves working in our Doggy Daycare and seeing all the different dogs that come in every day!
Outside of work, Lo enjoys gardening, painting, singing, video games, makeup, watching anime, reading, browsing TikTok, and naps!
Will Grabert
He/Him
- Currently completing IAABC Dog Behavior Consultant certification.
Josh Berube
Dog Trainer | He/Him
- Completed training with Animal Behavior College, graduating with distinction
Josh is originally from Massachusetts but moved to Florida right after high school. He is lucky to have married his high school sweetheart; together they have one amazing child.
He has been around animals his entire life. Currently he has 4 dogs, 2 cats, 2 birds and a snake! Josh has always found spending time with animals to be very rewarding. He is particularly interested in learning more about what helps to strengthen the bond between us and our dogs. Josh gravitated to a positive reinforcement and rewards based method even before his formal education.
Josh completed a training program with Animal Behavior College, graduating with distinction. Josh had a special interest in ethics and of course bond increasing training methods. He is currently teaching puppy and basic manners and is available for both on campus and in home private training. He plans on continuing his education with a special focus on behavior.
In his free time, Josh is a football fan and enjoys watching and playing sports. He spends his free time hanging out with my family and playing with the animals. Sometimes you may even find him playing some pool.
Naomi Marsh, CPDT-KA
Certified Professional Dog Trainer | She/Her
- Certified Professional Dog Trainer, Knowledge-Assessed (CPDT-KA)
- American Kennel Club Canine Good Citizen Program Evaluator (CGC) and Star Puppy
- Field Representative Trainer for Paws with a Cause
- Graduated from Pet Emergency Education Pet First Aid and CPR training.
Naomi Marsh has maintained a lifelong passion for animal training, particularly for dogs. Naomi was raised in Cleveland, Ohio. She received her Bachelor of Science in Zoology at Ohio University and received her doctorate degree before moving to Florida.
Naomi has taught dog training classes in Clearwater, Florida and is an avid student of positive and motivational education techniques.
She enjoys working with private and group training dogs and their clients, and derives much gratification from training and assisting the each dog and parent team.
Loving Musical Freestyle because of its unlimited training possibilities, Naomi founded the Doggone Dancers and performed movement to music with several dogs and handlers and brings this to the Courteous Canine, Inc. team. Naomi’s favorite time is spent with her two retrievers, Murphy and Wren.
Naomi is a valued member of the Courteous Canine team and is always seeking to enhance her teaching and learning.
Russ Fullwood
Daycare Pet Technician | he/him
Lindsey Ohlin
Professional Dog Trainer | She/Her
Angelica Steinker
President and Founder | She/Her
- She is a former Advisory Board member and faculty at the Companion Animal Sciences Institute
- CASI dog behavior program graduate
- Accredited as a Canine Behavior Consultant through the Pet Professional Accreditation Board
- Certified through Applied Animal Behavior Professionals and International Association of Animal Behavior Consultants
- Angelica is a sought-after public speaker who has presented at conferences Internationally including in Great Britain, Portugal, and Brazil.
- Presented at the famous Camp Gone to the Dogs in Vermont, the U.S. Pet Professional Guild’s Summit, the Association of Pet Dog Trainers Annual Conference, BARK Agility Camp, and Karen Pryor’s Clicker Expo.
- former AKC agility judge
- North American Diving Dogs judge.
- Master’s degree in Education, which has served as the foundation for her continued certifications in dog behavior and her extensive understanding of emotional learning, operant and classical conditioning, and the science of how animals and people learn.
For more than 20 years full time, Angelica Steinker, Owner of Courteous Canine, Inc., has specialized in dog training methods that create Results the Fun Way.
Using Consent Testing and Empowerment Training Angelica and her team of professional dog trainers have successfully trained thousands of puppies and adult dogs in basic manners/obedience, trick training, behavior consutling, agility, dock jumping and other skills, all while increasing the bond of trust between dogs and their human companions.
Jazmine Pinero
Executive Assistant | She/Her
- Bachelor’s of Science in Public Health from the University of South Florida
- Graduated from Pet Emergency Education Pet First Aid and CPR training.
Jazmine is originally from Chicago, IL but moved to the Tampa, FL area when she was young. She and her partner are the parents of their one dog named Winston and their two cats named Butter, and Speed-Wagon.
Jazmine became very passionate about everything dog-related when she first adopted Winston as a puppy. He is very high energy and eager to learn which made Jazmine very interested in training him. She hopes to one day soon work towards becoming a dog trainer.
In her free time Jazmine loves to crochet, read books, cook with her partner who is a chef, and of course, spend time with her animals. In the future, she would love to foster animals and rescue them.
Dejour Turley
Administrative Assistant | She/Her
- Certified in Canine Communication from DogNostics Education.
- Graduated from Pet Emergency Education Pet First Aid and CPR training.
Dejour moved to Florida in 2021 and parents a ball python named Chloe. Dejour grew up with a Doberman Pinscher named Ice and has also had guinea pigs, rabbits and a hamster! Her hobbies include reading, gardening, writing, nature walks and video games. Dejour loves to learn about insects, microorganisms and prehistoric animals and of course dogs!
Dejour is currently certified in canine communication and is completing her pet first aid certification. In High School she completed vet assistant 1 and 2. She plans on pursuing further education in biochemistry, specifically sustainable engineering inspired by nature! Dejour is currently part of the dog daycare team but plans on expanding into dog training.
Allie Egan
She/Her
- Currently working toward her certification as a dog trainer
- Graduated from Pet Emergency Education Pet First Aid and CPR training.
Allie loves learning about dogs, science, Italy, a country she has visited. She has a special interest in Pet Therapy, Trick Training, Agility, and dock jumping. Allie is working toward her certification as a dog trainer. In college Allie focused on psychology which she continues to have an interest in. In terms of breeds Allie is most interested in working with very active dogs because of her two active herding breed mixes.
In her former life Allie worked as a pet sitter and she currently works part time for a human grade quality dog food company. Allie is known for her contagious smile, positive attitude and endless passion for learning about dogs and their behavior.
Iris Van Buuren
She/Her
- Certified in Pet First Aid, Canine Communication, and Canine Massage.
Iris is originally from the Netherlands in Europe and has visited many European countries, including Spain, France, Italy and Malta.
Iris has a deep love for Saint Bernards. Her current Saint Bernard pup is a beautiful female and shares her life with Iris, her husband and their four kids.
Iris has parented not only humans, but also dogs, cats, hamsters, rabbits, and horses. She is a former professional groomer; a profession in which she worked for more than 10 years. Her favorite topic in school was biology. In her free time she enjoys learning about cooking and going with her family to the beach.
She has an interest in clicker training. She plans on getting certifications in pet first aid, canine communication, canine massage and, due to her strong interest in it, clicker training as well. Iris is currently pet sitting for Courteous Canine and plans to move into training.
Kimberly Archer
She/Her
- Pet Behavior Specialist,
- CPDT-KA,
- CTDI,
- Certified Scent Instructor,
- AKC CGC & STAR Evaluator
- Graduated from Pet Emergency Education Pet First Aid and CPR training.
Kimberly has loved animals for her whole life so she got her B.S. in Animal Science from the University of Florida and has been training animals ever since. She is a Certified Professional Dog Trainer – Knowledge Assessed through CCPDT, a Certified Trick Dog Instructor through Do More With Your Dog, and a Certified Canine Scent Instructor through the UK College of Scent Dogs.